A Senior Pass issued by West Yorkshire Combined Authority entitles the holder to free, off-peak bus travel throughout England and half-fare, off … Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. If your pass is damaged, for example, cracked or bent, and does not scan on the buses, then you will need to order a replacement. You should place your pass on the card reader on board the bus or at the rail gate every time you make a journey. If you are 65 years old or over, you may also be eligible for a National Pass offering free local travel on buses in England, You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long-lasting. Fast Track Application Form (PDF, 52.0KB), Category G2 Application Form (PDF, 72.0KB), Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. You have the right to appeal if your application has been refused. Trains. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. The quickest way to renew is online. Also the following services must be arranged in person: Disabled bus pass. We will charge you to replace a damaged pass. Simply pop along to a station ticket office on your way home instead and enjoy those few more minutes in bed in the morning! Renew a travel pass. Renew if you have received a renewal letter for the next school year. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. When you reach your 60th birthday you can apply  for a Merseytravel Over 60s travel pass. No trains are running from the station. Once you become eligible for your English National Concessionary Travel Pass we will automatically send your card to you by post. The app allows you to plan journeys for now and any time in the future. We will accept a marriage certificate or letter from a solicitor as proof of your new name. 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas . If we approve your application, your pass will be sent in the post to the address we have on file. Replace a faulty Medway bus pass We aim to have normal service resumed as swiftly as possible. A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph). • A completed application form. Category A - Blind or partially sightedCategory B - Profoundly or severely deafCategory C - Without speechCategory D - Disability or injury which has a substantial effect on your ability to walkCategory E - Does not have arms or has long-term loss of the use of both armsCategory F - Learning disabilityCategory G1 - Would be refused a licence to drive a motor vehicle because of medical fitnessCategory G2 - Would be refused a licence to drive a motor vehicle because of severe mental disorder. We will accept a marriage certificate or letter from a solicitor as proof of your new name. Applicable zones. Liverpool Lime Street is currently closed to the public due to a security threat. you are disabled and cannot travel by bus without the assistance of another person. Merseytravel Centres, Train Stations, PayPoint stores. The Mersey Ferry service operates a commuter service between Seacombe and Liverpool. Travel pass for disabled people. Within Greater Manchester: travel for free on all buses and Metrolink trams within Greater Manchester between 9.30am and midnight, Monday to Friday, and all day at … Weekly, Monthly or Annual Ticket- Bring a passport size photograph to any Merseytravel Centre or Merseyrail station.. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. If you do not pass through a rail gate on your train journey you must show it to a member of staff if asked. Not only do you avoid a daily visit to the ticket office with a Railpass, when you come to renew your pass you don't have to wait until the morning it has expired to renew it. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). If your bus pass is lost or stolen please notify us as soon as possible by calling 01926 359180 or visit any of the libraries and council offices which offer Concessionary Travel. Term Time Tickets are available a few weeks before the term starts but are not valid until the start of term. If the photo on your card is out of date, or your address has changed you cannot renew your card online. Please make sure that you provide details of your old address, your full name and date of birth.. Download disabled person's bus pass PDF application form. We will need confirmation from the DVLA that your licence was revoked on medical grounds and not voluntarily surrendered. You must be aged 16 or over to apply for a travel pass in this category. You can buy a smartcard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. English National Conc… Railpass tickets can only be issued after 12 noon on the day before the start date or For a renewal, please complete the renewal form below. It provides door to door journey plans for trains, buses, and ferry services as well as scheduled departures from a specific location. • A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph). You can apply up to three months before your 60th birthday for your Over 60s pass but we will not send it to you until you are 60. Just wondering if i can use my oap bus pass on the 500 liverpool airport bus My pass does not scan on buses within Merseyside. The appeal must be made in writing and you must enclose further relevant official documentation dated within the last 12 months to support your appeal. Renew your bus pass online. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Term time passes are valid Monday to … Merseytravel National Travel Pass. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in England. Merseytravel Journey Planner The Merseytravel IOS (Apple) journey planner app provides timetable and map information for all public transport providers across Merseyside. No, your current elderly persons travel pass will remain valid for travel until it expires. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. You may qualify for a English National Concessionary Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000.The seven categories of disability are listed below and the disability must be long-lasting (expected to last at least 12 months) or permanent. Please note: Although many libraries are now open, they remain unable to process bus pass applications due to ongoing restrictions connected to Covid-19. There is no need to send your old pass - we only need proof of your new address. If so, please contact your local Council Caerphilly on 01443 866550 You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. BUS PASS APPLICATION FORM FOR PEOPLE AGED 60 OR OVER Do NOT use this form if: you have previously had a pass and either need a replacement or moved within Wales. You may qualify for a Merseytravel National Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000. If you apply by post you may have to wait for a few days for your application to be processed. Are there any other services for disabled people that I can use? You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. We aim to have normal service resumed as swiftly as possible. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. You can renew an annual ticket up to seven days before it runs out. English National Concessionary Travel Pass issued to Merseyside residents - On buses trains and Mersey Ferries in Merseyside - any time Monday to Friday, except for journeys which start between 6.30am and 9.30am and all day on Saturdays, Sundays and bank holidays. The pass is free, and lasts between one and five years depending on your disability. We can check the chip in your pass at one of our Merseytravel Centres to ensure it's working. Buses Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. For more information visit the Merseytravel website here. There is a £5 fee to replace a lost or damaged Senior Pass. If you are not sure about your entitlement to a travel pass or have any other questions, please contact: Ticket Unit, Merseytravel, 24 Hatton Garden, … Replacement bus passes. No trains are running from the station. When you’re travelling on a bus, train or ferry, you can easily tell which area and zone you’re in and when you pass into other zones. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. On local buses in England, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). unless your licence is revoked on medical grounds. Submit an appeal. The disability must be long-lasting (expected to last at least 12 months) or permanent. The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time, Mondays to Sundays. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. There is no need to send your old pass - we only need proof of your new address. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. You can download and print it off via the link below or pick one up from a Merseytravel Centre. If there's been a delay in processing your application you can request a reimbursement for fares paid. If your Senior Pass has been stolen, report it to the police. We will charge you to replace a lost or stolen pass. Please see above for details on how to apply online. You can find out when you reach your State Pension Age on the Government website. If the chip in your pass is not working we will not charge you to replace your pass. You will then be able to register your smartcard and buy Adult Solo tickets online. Change of photograph. Merseytravel Centres, PayPoint Stores. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 – 14. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. Please send photocopies, not the original documents. You can renew a weekly or monthly ticket up to three days before it runs out. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays. CANNOT be used on Weekends, School Holidays or for general travel. Your bus driver. Submit an appeal. Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. Please send photocopies, not the original documents. If your older person bus pass is due for renewal you will receive a letter approximately 5 weeks before the existing expiry date which will contain a unique renewal code. So if you live in Merseyside you can have a Merseytravel Local Travel Pass from your 60th birthday. If you already have a Merseytravel Over 60s pass your National Pass will automatically be sent out to you. Older persons bus pass. Replace a stolen disabled person’s bus pass online. Proof that your address is in Merseyside, dated within the last six months (for example, a recent council tax bill, official tenancy agreement, a letter from electoral services or letter from the Department for Work and Pensions). you are not yet 60 years of age and need to apply on grounds of disability. Find out more and how to apply on the Merseytravel website. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. Fill in an application form. The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time. Replace a stolen disabled person’s bus pass online. Any time Monday to Friday, except for journeys which start between 6.30am and 9.30am. Merseytravel Over 60s pass - All day on Saturdays, Sundays and bank holidays. We are sorry for any inconvenience caused. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. Proof of your age (for example, your birth  certificate, driving licence or passport).• Proof that your address is in Merseyside (for example, a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions).• If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. If the card is out of date a standard student cash fare of $1.80 will be charged. Merseylink is a dial-a-ride service for people who are unable to use regular public transport. There is a £5 fee to replace a lost or damaged Senior Pass. Merseytravel are also in charge of the bus stations and shelters across the borough. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. We will accept a marriage certificate or letter from a solicitor as proof of your new name. If the start date is another day of the week you can renew your Railpass after noon on the previous day; Monthly, Term Time or Annual Season Ticket 5 Over 300,000 Senior passes are currently in use in West Yorkshire and over 200,000 are due for renewal over the next six months. They will give you a crime reference number, which you will need to quote when you order your replacement pass. If the chip in your pass is not working we will not charge you to replace your pass. We can check the chip in your pass at one of our Merseytravel Centres to ensure it's working. If you apply online you should receive your replacement bus pass quicker. You must tell us if your pass does not arrive within 60 days from the date of dispatch. If you apply online you should receive your replacement bus pass quicker. You can apply for your English National Concessionary Travel Pass up to three months before you reach State Pension Age. Renew if you have received a renewal letter for the next school year. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone with certain disabilities who lives in Merseyside. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. We may contact you to ask for more details about your disability or you may be asked to attend an assessment. English National Concessionary Travel Pass issued to Merseyside residents - on most buses in Merseyside, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. Student Bus Pass Usage: Provides free bus travel from “Home to School” and “School to Home” ONLY. Make sure that you have told us if you have changed your name and address. Across Merseyside and Halton. Trains in Wirral are operated by Merseyrail. If your older person bus pass is due for renewal you will receive a letter approximately 5 weeks before the existing expiry date which will contain a unique renewal code. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. On buses trains and Mersey Ferries in Merseyside - any time. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. View bus timetables … You will not be eligible if you would be refused a licence to drive solely on the basis of persistent misuse of drugs or alcohol. If you are 65 years old or over, you may also be eligible for a National Pass offering free local travel on buses in England, You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. My pass does not scan on buses within Merseyside. The quickest way to renew is online. You should provide any supporting information which gives details of your disability. Renew a travel pass. Replace a damaged card. If the photo on your card is out of date, or your address has changed you cannot renew your card online. It will need to be cancelled so it cannot be used by anyone else. Concessionary Travel is important to Merseytravel; we offer a variety of concessions on our tickets for students, people with disabilities, over 60s & more. For more information visit the Merseytravel website here. Renewal Options: Weekly Season Ticket: If the start date is a Sunday or Monday (or a Tuesday after a Bank Holiday), you can renew you Weekly Railpass from noon on the previous Friday. Request reimbursement. You can also renew your bus pass by downloading, printing, completing and returning a paper form to us. Ferries . From Monday 3 rd July 2017 all ticket machines on local bus services, rail stations and Mersey Ferries in Merseyside will show whether your Concessionary Pass is valid for travel. We will charge you to replace a lost or stolen pass. There is a £1 activation charge when you buy your new smartcard. View bus timetables. If you qualify for an older persons bus you can complete the application form. Details are listed on the application form. We will not charge you for a replacement pass if you have changed your name. You may appeal within one month of the date of your decision outcome. Across Merseyside. In addition to the bus pass scheme, the government provides £250 million every year for bus services in England, £40 million of which helps to fund … Change of address. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays. Send your application or renewal form, photo and original documents to Merseytravel, P.O Box 1976, Liverpool L69 3HN. Replacing lost or damaged passes. Contact us - different options Consultations Create a MyTSY account Interchanges Local bus operators Job opportunities Register for timetable updates About us. Please make sure you have told us if you have changed address. We will also write to you when your National Travel Pass needs to be renewed. You will need to place your pass on the card reader on board the bus or at the rail gate every time you make a journey. •Your Merseytravel National Pass will be posted out to the address you have put on your form. If there are any charges in connection with your application you will have to pay these. We will charge you to replace a damaged pass. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. For more information contact Mersey Tunnels on. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. We will replace your local pass with a national pass once you become eligible (see pages 13 –14 to find out when that will be). You have the right to appeal if your application has been refused. Please make sure that you complete the relevant sections which relate to your disability. Replace a stolen card. 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